Blue Chip Works Privacy Policy

Depending on how you interact with Blue Chip Works, we may collect the following categories of information.

Information You Provide Directly

This may include:

• Name
• Email address
• Telephone number
• Mailing or billing address
• Account username and credentials
• Employer or company information
• Job title or professional information
• Résumé information
• Employment history
• Education history
• Skills and certifications
• Career interests and preferences
• Geographic and compensation preferences
• Information used to assist with employment applications
• Coaching, training, consulting, or service-related information
• Customer-support communications
• Survey or assessment information
• Information submitted through forms, inquiries, applications, or account dashboards
• Billing and transaction information
• Communication and service preferences

When BCW assists a customer with job applications or career-related services, the customer may voluntarily provide additional information necessary to perform those services.

Payment Information

Payments may be processed through third-party payment processors.

BCW may receive transaction-related information such as payment status, amount, billing contact information, and transaction identifiers.

BCW generally does not intend to directly store complete payment-card numbers where payment processing is performed by a third-party payment provider.

Information Collected Automatically

When you access our website or digital services, BCW or its service providers may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring URLs
• Approximate geographic location derived from IP address
• Date and time of access
• Website interactions
• Session information
• Cookie identifiers
• Analytics and performance information

See the Cookies and Similar Technologies section below.

BCW may use personal information to:

• Provide and administer our services
• Establish, authenticate, and maintain accounts
• Process purchases and transactions
• Provide job-search, résumé, career-navigation, and job-application services requested by customers
• Provide HR, workforce, payroll-support, coaching, consulting, training, administrative-support, and related services
• Communicate with customers and users
• Provide customer support
• Personalize and improve services
• Maintain the security and integrity of our systems
• Prevent fraud, misuse, unauthorized access, and harmful activity
• Analyze website usage and service performance
• Maintain business and transaction records
• Deliver account, service, billing, and operational notifications
• Send marketing communications where permitted
• Improve BCW products, processes, technology, and operations
• Comply with contractual, accounting, regulatory, and legal obligations
• Establish, exercise, or defend legal claims
• Perform other purposes disclosed at the time information is collected

BCW will not materially change the manner in which personal information is used without providing appropriate notice when required by law.

Certain BCW services allow a customer to authorize BCW personnel, contractors, technology systems, artificial-intelligence-assisted tools, automation, or approved service providers to assist with identifying employment opportunities, preparing application materials, or submitting employment applications on the customer's behalf.

Information used for these services may include:

• Résumé information
• Employment history
• Education
• Professional qualifications
• Skills
• Certifications
• Geographic preferences
• Compensation preferences
• Job preferences
• Answers to commonly requested application questions
• Other information supplied by the customer

BCW may disclose information to employers, recruiters, applicant-tracking systems, job platforms, or other entities as reasonably necessary to perform a service specifically requested or authorized by the customer.

Customers should not provide information that is inaccurate, fraudulent, misleading, or that they are not legally authorized to provide.

Blue Chip Works may use artificial intelligence, machine-assisted systems, automated workflows, algorithms, or similar technologies to support business operations and services.

These technologies may assist with:

• Identifying potentially relevant job opportunities
• Comparing jobs against customer-selected criteria
• Organizing information
• Drafting or reviewing content
• Matching information
• Workflow automation
• Customer support
• Administrative processing
• Analytics
• Quality assurance
• Operational efficiency

AI-assisted and automated systems may generate incorrect, incomplete, or inappropriate results.

Where appropriate to the service being provided, BCW may incorporate human review or quality-control procedures.

BCW does not represent that its automated systems make employment decisions on behalf of prospective employers unless expressly disclosed otherwise.

Customers remain responsible for providing accurate source information and notifying BCW of material inaccuracies.

BCW may disclose personal information when reasonably necessary to provide services or operate the business.

Service Providers and Contractors

This may include providers assisting with:

• Website hosting
• Cloud infrastructure
• Payment processing
• Data storage
• Email
• Communications
• Analytics
• Customer relationship management
• Cybersecurity
• Software development
• Artificial intelligence or automated processing
• Administrative support
• Other business operations

Employers and Employment Platforms

When a customer requests employment-related services, BCW may provide relevant information to employers, recruiters, job boards, applicant-tracking systems, employment platforms, and related parties as reasonably necessary to perform the authorized service.

Business Customers and Partners

Where BCW performs services for an organization, information may be processed or disclosed as necessary to fulfill the applicable contractual relationship.

Professional Advisors

BCW may disclose information to attorneys, accountants, auditors, insurers, consultants, or similar professional advisors.

Legal, Regulatory, Security, and Safety Purposes

BCW may disclose information where reasonably believed necessary to:

• Comply with applicable law
• Respond to lawful legal process
• Cooperate with regulatory authorities
• Protect BCW's rights or property
• Protect customers or third parties
• Investigate fraud
• Investigate security incidents
• Enforce agreements

Business Transactions

Information may be transferred or disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, investment transaction, or similar business event.

Blue Chip Works does not intend to sell personal information for monetary consideration.

Certain analytics, marketing, advertising, or tracking technologies may nevertheless be characterized as a “sale,” “sharing,” or “targeted advertising” activity under applicable privacy laws.

Where applicable law provides consumers a right to opt out of such processing, BCW will provide an appropriate mechanism for exercising that right.

BCW's website technology should honor selections made through its cookie and privacy-preference controls.

BCW may use:

• Cookies
• Pixels
• Tags
• Local storage
• Analytics technologies
• Session-management tools
• Similar technologies

These technologies may help BCW:

• Operate essential website functions
• Authenticate users
• Maintain account sessions
• Remember preferences
• Protect against fraud and abuse
• Understand website usage
• Measure website performance
• Support marketing or advertising where permitted

Users may manage non-essential technologies through BCW's cookie-preference controls where available.

Certain cookies necessary for authentication, cybersecurity, privacy preferences, account functionality, payment processing, or basic website operation cannot reasonably be disabled through the consent tool.

BCW may send promotional or marketing communications where permitted by law.

Recipients may unsubscribe using the mechanism contained in the communication or by contacting BCW at admin@bluechipworks.com.

Opting out of marketing communications will not prevent BCW from sending necessary transactional, billing, account, security, legal, or service-related communications.

BCW retains personal information for as long as reasonably necessary for legitimate business or legal purposes, including:

• Providing services
• Administering accounts
• Maintaining transaction records
• Maintaining application histories where appropriate
• Resolving disputes
• Preventing fraud
• Protecting legal rights
• Enforcing agreements
• Meeting legal, tax, accounting, contractual, or regulatory requirements

Retention periods may vary based on the nature of the information and applicable relationship.

When information is no longer reasonably necessary, BCW may delete, anonymize, aggregate, archive, or securely retain it as appropriate and permitted by law.

BCW uses reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, disclosure, loss, destruction, misuse, or alteration.

No electronic network, website, database, transmission, or storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should promptly contact BCW if they believe an account has been compromised.

Depending upon where you reside and applicable law, you may have certain rights concerning your personal information. These may include rights to:

• Confirm whether BCW processes personal data concerning you
• Access certain personal data
• Correct inaccuracies
• Request deletion
• Obtain a portable copy of certain information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal data
• Opt out of certain profiling activities
• Appeal certain decisions concerning privacy requests

These rights are subject to applicable exceptions and limitations.

Privacy requests may be submitted to admin@bluechipworks.com. Please include “Privacy Request” in the subject line.

BCW may take reasonable steps to verify the identity and authority of a person submitting a request.

Where applicable, authorized agents may submit requests on behalf of another individual subject to legally permitted verification procedures.

If BCW denies a request and applicable law provides an appeal right, an appeal may be submitted to admin@bluechipworks.com. Please include “Privacy Appeal” in the subject line.

Customers should not provide sensitive personal information unless it is reasonably necessary for a service they have requested.

Where BCW processes information classified as sensitive personal data under applicable law, it will handle such information in accordance with applicable legal requirements.

BCW does not request biometric information for identification purposes through its general commercial website unless expressly disclosed.

The Blue Chip Works commercial website, customer dashboard, and general online account services are intended for adults and are not directed to children under 13.

Individuals under 13 should not create accounts or independently submit personal information through the general commercial website.

Youth programs operated through Blue Chip Works Inc., schools, community organizations, institutional partners, or nonprofit programming may be governed by separate participation agreements, privacy notices, consent requirements, and procedures.

If BCW learns that information has been collected through its general commercial website from a child under 13 in circumstances requiring parental consent, BCW will take appropriate action consistent with applicable law.

BCW services may include links or connections to employers, payment services, job boards, applicant-tracking systems, social networks, software providers, or websites operated by third parties.

BCW does not control those parties' privacy practices.

Users should review applicable third-party policies before providing information through those services.

When BCW processes information on behalf of an employer, client, school, organization, or institutional customer, the processing may also be governed by a separate contract, confidentiality agreement, data-processing arrangement, statement of work, or similar agreement.

Where a conflict exists between this Privacy Policy and a specific written agreement governing BCW's processing on behalf of a customer, the applicable written agreement will control to the extent specified therein.

BCW may update this Privacy Policy periodically.

Material changes may be communicated through the website, customer account, email, or another reasonable method where appropriate.

Updates will identify their applicable effective or revision date.